![]() This letter is in response to your inquiry dated July 24, 2015, regarding a complaint filed with your office by the above referenced consumer We hope this resolves this matter, but if you or the consumer has additional questions or concerns, please contact us at 1-866-453- Our customer service hours are from 6am to 6pm, Pacific Time, seven days a week Genesis Lending was the servicer for some Corinthian College accounts including Ms***’s our servicing relationship ended June 30, This account was transferred to Turnstile Capital Management, LLC they can be contacted at 1-855-254-for additional questions We appreciate Ms*** bringing this issue to our attentionSelect accounts were deemed eligible for relief by the CFBP working in conjunction with the U.SDepartment of EducationWhile not all borrowers were found to be eligible, any qualified borrower would have received a letter detailing the amount of relief they were eligible for by March 15, 2015. This letter is in response to your inquiry dated October 20, 2016, regarding a complaint filed with your office by the above referenced consumer To date my current pay-off charge with Indigo is 1.21. Very confused and frustrated I closed the account May 11th the day of the fraud. They said I had to call the merchant but they said they contacted the merchant. I told them that both Capital One and CME found fraud and I did NOT have to pay. I explained to them that I had a credit limit of only 300.00 I had a valid charge of 229.00 which let me with an available balance of 36.00 How could they authorize them to charge another 150.00. I called and asked them what kind of investigation they did. On May 28th I received a letter saying I have to pay the 150.00 but they did not say why. I told Indigo of the fraud attempts on the other card they said nothing they could do until it posted once it posted I disputed the charges. I called Indigo card and Candlewood had charges an additional 150.00 to the card. I got customer service on the phone explain how much it should have been and Capital One immediately removed the charges pending their investigation. Once I returned home I called to pay my Capital One accounts and much to my surprise Candlewood Suites had charged an extra 200.00 on both card. On May 12th we checked out and went back to Ohio. They were alerted not to accept any more charges. On May 9th I get a call from the CME fraud alert department saying that Candlewood had been had been authorized 250.00 but had attempted to collect a additional 150.00- 250.00 and that they had tried to charge the account 40+ times. I paid the remaining with my Capital One Credit cards and my CME federal credit card. ![]() I paid 229.29 with my Indigo credit card issued by Genesis FS. I used 2 credit cards to pay for my rooms as well as cash. Celtic Bank issues IndigoCard as a collective venture and affiliation with the official division of Genesis FS Card Services, Inc.On May 8th I checked into the Candlewood Suites in Newport News for my Fathers Funeral. With the help of the official Indigo Card Login, cardholders can easily register an account, access funds, and meet their daily requirements.īe proud of your credit boost and let Indigo Platinum strengthen the same. The IndigoCard Login is an official Platinum card available to cardholders on the road to successful credit management.
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